Terra Bella Broadway & Pop Art: Dalí, Max, Hirschfeld & More in Land O Lakes FL | End 9/16 | PU 9/18

Bidding & Buyer Responsibilities

Binding Agreement: Placing a bid constitutes a legally binding contract to purchase the item.
Availability: Buyers must be available for local pickup during designated hours or arrange for shipping where explicitly offered.
Account Forfeiture: Defaulting on payment, non-attendance at pickup, or any fraudulent activity may result in the permanent revocation of bidding privileges. Fraud will be prosecuted to the fullest extent of the law.
Abandoned Property: Unclaimed items after the scheduled pickup window are considered abandoned and will be disposed of at our discretion without refund.

Payment & Billing

Payment Vaulting: A valid credit/debit card or PayPal account must be securely vaulted in your CTBIDS profile prior to bidding.
Automatic Charges: Winning bids and all associated fees will be automatically charged to your primary payment method.
Invoices under $5,000: Charged in full automatically upon auction close.
Invoices $5,000 and over: A 10% deposit is automatically charged; the remaining balance must be settled directly with the Seller.
Buyer’s Fees: An 18% Buyer’s Premium and applicable local sales tax are added to the final hammer price of all lots.
Clearance: All payments must fully clear before any items are released for pickup or shipping.
Bid Retractions: Bids cannot be edited or deleted by the buyer once submitted. You must contact the seller directly to request a formal retraction within 24hrs of auction close.

Auction Mechanics

Proxy Bidding: Enter your maximum budget; the system will automatically place bids on your behalf in standard increments only as necessary to maintain your lead.
Soft Close: If a bid is placed within the final minutes of an auction, the countdown clock will briefly extend. This ensures a fair opportunity for all active bidders and prevents "sniping."

Item Condition

As-Is, Where-As: All items are sold strictly AS IS / WHERE IS with no refunds, returns, or exchanges.
Wear & Flaws: Expect normal wear consistent with vintage or antique items. Not all minor flaws or blemishes will be listed in the description.
Electronics: Unless explicitly stated otherwise, electronic items are tested for power-on capability only; full functionality is not guaranteed.
Inquiries: Please ask all specific condition questions prior to placing a bid.

Pickup (For Local Buyers)

By Appointment: Local pickup is strictly by appointment during the posted window.
Loading & Supplies: Buyers must bring adequate moving assistance, tools, and packing materials. Staff members are not authorized to assist with heavy lifting or loading.
No-Shows & Relocation: Unclaimed items incur a $75 disposal fee, and account privileges will be suspended until paid.

Alternate Pickups: If you cannot make the scheduled pickup window, we can arrange an alternate day and time. A convenience fee applies, based on the items on your invoice:

Shippable items only: $25, regardless of how many items.
One non-shippable item: $75.
More than one non-shippable item: $75 for the first, plus $40 for each additional non-shippable item.
A mix of shippable and non-shippable items: non-shippable pricing above applies; shippable items on the same invoice are included at no additional charge.
All items won under a single buyer account are combined onto one invoice, so you are quoted once. The fee appears on your CTBIDS invoice and must be approved and paid in full before your alternate pickup is scheduled

Firearms: All firearm purchases must be legally transferred and picked up through a licensed local FFL. The buyer is responsible for all Firearm Transaction Fees.

Handling Fee: A $15 handling fee applies to deliver firearm(s) from our location to the designated local FFL dealer.
FFL Transfer Fee: $45 Per Firearm
FFL Dealer Shipping (Handgun): $35 Flat Fee (Up to 5 handguns)
FFL Dealer Shipping (Long Gun): $50 Each

Shipping (Where Offered)

Eligibility: Shipping is available for most non-furniture items at the buyer's sole expense. Lots explicitly marked Not Shippable will not be packaged.
Fulfillment Process: Once the sale closes and primary invoices clear, winners will receive an email/text from Shipping Saint to select either local pickup or shipping.
Shipping Invoices: If shipping is selected, a separate invoice covering carrier postage, packaging materials, and a $15 handling fee per invoice (to cover labor) will be issued within 3 to 7 days following the local pickup event.
Carrier & Insurance: We utilize the most economical carrier and automatically insure shipments for $100 or the final lot value, whichever is higher.
Payment Timeline: Shipping invoices must be paid within 14 days. Unpaid shipping invoices after 15 days will result in forfeiture of the items without a refund and account suspension.
Special Requests: No large furniture will be shipped without explicit pre-approval. If you require shipping on a restricted lot, text (813) 734-7297 before bidding to discuss potential arrangements.

Returns & Protection Options (Via Seel)

Final Sale: All CTBIDS sales are final. However, select items may qualify for independent coverage via Seel services:
Make It Returnable (Return Assurance): An optional add-on for eligible items; return requests must be initiated within 7 days of pickup or delivery.
Delivery Guarantee (Shipping Protection): Optional coverage protecting against carrier damage, theft, or loss on shipped items.
Service Terms: Seel services are third-party contracts directly wit 1 h Seel, not with CTBIDS or Caring Transitions. Claims can be started at resolve.seel.com 2 or by emailing Returns@Seel.com. Original buyer's premiums and base shipping fees are non-refundable. 3

Payment Information

Automated Charges: Upon winning an item, your credit card on file will be automatically charged. Receipts are emailed to winning bidders once the sale has closed and payment is secured. To view your receipt at any time, log into your CTBIDS account and navigate to "Invoices/Receipts."
Failed Payments & Declines: If your credit card on file is declined, please take the following steps immediately to resolve the issue:
Update/Reset Card Details: Log into your CTBIDS account, remove all saved cards from your profile completely, and then re-add the card you wish to use for payment. (Note: CTBIDS will prevent you from removing a card if you have other active bids or separate outstanding unpaid invoices).
Clear Bank Blocks: Contact your card issuer to approve the transaction and clear any automated fraud or security holds.
Re-Initiating Payment: Once you have updated your card details or cleared the hold with your bank, please text us at (813) 734-7297 or reply directly to your decline text so we can manually re-initiate your payment.
Technical Support: For persistent platform errors, password resets, or technical issues updating your profile, please contact the corporate CTBIDS Help Desk at 844-4BIDHELP (844-424-3435) or via email at CTBidsHelp@CaringTransitions.com.

Shipping Information

General Shipping Policy

Availability: Shipping is available for most non-furniture items at the buyer’s expense.
Fragile & Complex Items: Fragile, large, or highly complex lots may be outsourced to a local UPS Store for packing and shipping, which typically incurs a higher cost.
Exclusions: Items explicitly marked Not Shippable cannot be shipped through standard methods
Post-Auction Process (Shipping Saint)

Once the auction closes and your initial payment clears, you will receive an email and text message from ShippingSaint to select either local pickup or shipping.
Invoicing: If you select shipping, your items will be moved to our fulfillment area. You will receive a separate, secondary invoice for shipping, handling, and materials once your package is packed and weighed. A $15.00 handling fee is charged per invoice.
Costs, Handling, & Insurance

Handling Fee: A $15.00 handling fee is charged per invoice. This fee covers the labor required to safely transport and store your winning items from the estate sale location to our fulfillment area.
Packaging & Materials: The buyer is responsible for the direct cost of all packing materials used to secure the items (including boxes, bubble wrap, paper, etc.).
Shipping Labels: The buyer is responsible for the final carrier shipping label cost, which is calculated based on the total box size and weight. We automatically opt for the most economical carrier unless otherwise requested.
Insurance: Every shipment includes coverage insured for $100 or the final lot value (whichever is higher).
CRITICAL DEADLINES & FORFEITURE

Invoice Timeline: Shipping invoices are generally issued 3–7 days after the local pickup event concludes (large sales may take slightly longer).
Payment Window: Shipping invoices must be paid within 14 days of issuance.
Non Payment Policy: On day 15, unpaid shipping invoices will result in the forfeiture of your items without a refund, and your CTBIDS bidding privileges may be suspended. Forfeited items will be disposed of at our discretion
Special Requests & Alternative Delivery

Non-Shippable Items: If you want to request shipping for a lot marked Not Shippable, you must text (813) 734-7297 before bidding to discuss potential options.
White-Glove Delivery (Large/Heavy Items): * Often more cost-effective than freight; requires no boxing or palletizing.
Includes vetted drivers, blanket-wrapped transport, and inside delivery.
Timeline: Requires a 24–48 hour notice. Expect roughly 2–3 weeks for pickup and an additional 2–3 weeks for delivery depending on the route. Providing photos of your space helps us book this faster.
Freight Shipping: Available for oversized items. Rates are determined by size, destination, urgency, and the greater of actual vs. dimensional weight.
Purchase Protection (via Seel)

Coverage Options: "Make It Returnable" (eligible for returns within 7 days of delivery/pickup) and "Delivery Guarantee" protection are available for purchase during checkout or automatically included with a Premier Membership.
Claims & Support: * File or track a claim directly at resolve.seel.com.
For questions regarding protection, email Returns@Seel.com.
Note: The original buyer’s premium and shipping fees are strictly non-refundable.