PRE-LOVED LUXURY | FENDI, CHANEL, CELINE, LV

FOR QUESTIONS OR INQUIRES:
Phone: +1 (727) 351-2622
Email: support@serenitygallerie.com

1. Introduction & Agreement

Serenity Gallerie ("Serenity," "we," "us") conducts online auctions and facilitates the sale of property consigned by third parties, including jewelry manufacturers, authorized dealers, and private consignors ("Consignors"). These Terms and Conditions of Sale ("Terms") govern your use of our services, participation in auctions at Serenity Gallerie, LiveAuctioneers, and other platforms, and the purchase of any item ("Lot"). By registering, bidding, or purchasing, you ("Buyer" or "Bidder") acknowledge that you have read, understood, and agree to be bound by these Terms. Data Security: By using our services, you consent to the processing of personal data in accordance with our Privacy Policy. While we employ commercially reasonable security measures, we cannot guarantee absolute security.

2. Authenticity Guarantee

Your confidence is our highest priority. Serenity provides a 100% Authenticity Guarantee on every Lot we offer. We believe this guarantee is a vital benefit to our customers because it removes the uncertainty of the secondary market and ensures the integrity of your purchase.

Every item undergoes a rigorous multi-point inspection by our internal specialists. To provide the ultimate level of protection, we partner with world-renowned independent authorities, such as the Gemological Institute of America (GIA) for gemstones and diamonds, or Timepiece Grading Specialists (TGS) and other approved alternative third-party watch verification companies for luxury watches. This independent verification serves to safeguard your interests, provided where available or as specified in the Lot description, ensuring that the piece you acquire is exactly as described and holds its long-term integrity.

Jewelry Documentation: While every jewelry Lot is backed by our 100% Authenticity Guarantee, an official Certificate of Authenticity (COA) is optional and will be included in the shipment of the item if requested prior to the completion of payment. It is the Buyer's responsibility to request this documentation if desired. If a Lot is ever proven to be non-authentic by a Serenity-approved expert, we will provide a refund of the hammer price. Claims must be substantiated by an approved expert and submitted in writing within 14 days of receipt. All refunds are subject to the non-refundable nature of the Buyer's Premium as defined in Section 4.2.

2.1 Serenity Certified Purchase Protection

Your purchase is elevated by our Serenity Certified Purchase Protection, a premier third-party protocol that is optional and available upon request to provide an unparalleled level of transparency and quality assurance for high-value timepieces. This exclusive suite is available to Serenity customers for an additional fee of $300. This fee is waived for any Lot with a hammer price of $20,000 or greater, representing an elite benefit for our high-value collectors. Bidders are encouraged to refer to these Auction Terms & Conditions for full details and contact Serenity support to request this service prior to the auction or immediately upon receipt of the invoice. This Serenity certification is offered solely to our clients and is not available to the general public or through other auction platforms.

If a Buyer elects to add this Certified Purchase Protection to a timepiece Lot, the following premium safeguards apply:

a. Dedicated Transaction Concierge: We act as your dedicated advocate, managing the entire verification and presentation process on your behalf to ensure a seamless, high-integrity acquisition.

b. No Agency Disclaimer: This protection is a service facilitated by Serenity but performed by Timepiece Grading Specialists (TGS) or an approved alternative third-party watch verification company. The Buyer acknowledges that TGS or any alternative partner is an independent contractor and not an agent of Serenity. Serenity's liability for any act or omission by TGS or the alternative partner is strictly limited to the refund of the $300 service fee. Once the inspection process has commenced, the service fee is non-refundable regardless of the outcome. In the event that TGS fails to meet our operational standards or is otherwise unavailable, Serenity reserves the right to utilize alternative qualified third-party watch verification companies to perform these services and maintain our rigorous standards of quality and authenticity.

c. Restorative Excellence: Should minor mechanical or aesthetic refinements be identified during inspection, Serenity reserves the absolute and final right, at its sole and complete discretion, to facilitate professional restorative services through TGS or an approved alternative verification partner, at no additional cost to the Buyer beyond the service fee. This ensures your timepiece is delivered in a condition that meets the highest standards of excellence. If Serenity determines refinements are not commercially feasible, the Refund Protection will apply.

d. Refund Protection: If a timepiece does not meet our rigorous certification standards during the authentication process, Serenity will promptly issue a refund of the hammer price, typically within 7 to 10 business days. The Buyer acknowledges that this refund constitutes the sole and exclusive remedy, and Serenity shall not be liable for any other costs, interest, or loss of potential value gain. All refunds are subject to the non-refundable nature of the Buyer's Premium as defined in Section 4.2.

e. Logistics Protection: Serenity manages all necessary specialized shipping and storage protocols, ensuring your assets are handled with white-glove care by industry specialists throughout the entire chain of custody.

2.2 The Global Standard in Authenticated Luxury Watch Auctions

This strategic alliance between Serenity and TGS established the most secure luxury watch auction network globally. No one in the industry offers this level of service or protects their customers with this degree of rigor. While this comprehensive verification service is valued between $500 and $1,500 depending on the timepiece, it is provided exclusively to Serenity customers at the discounted rate of $300, or complimentary for Lots with a hammer price of $20,000 or greater.

a. Elite Watchmaker Expertise: Unlike standard marketplaces, every watch is evaluated by a specialized team of over 40 expert watchmakers. This team is led by TGS Founder Fred Savage, a member of the prestigious Le Grand Prix d'Horlogerie de Geneve (GPHG) and the Horological Society of New York. A globally recognized watch advocate, Fred's expertise and collection have been profiled in The New York Times, The Wall Street Journal, GQ, and Hodinkee Magazine. His high-caliber leadership ensures every timepiece undergoes an objective, unbiased assessment of its movement, performance, and authenticity.

b. Nature of Assessment: The TGS 15-point assessment and proprietary 1-to-10 grading are professional opinions provided by TGS based on current industry standards. These assessments do not constitute a legal warranty of title or a guarantee against future mechanical failures or undisclosed historical modifications not detectable by standard industry-approved non-invasive testing.

c. Comprehensive Financial Security: Every timepiece is covered by comprehensive jeweler's block insurance for its full replacement value while physically located at the TGS facility. Your payment is held securely by Serenity, ensuring total protection until the watch passes its master inspection.

d. Definitive Grading & Pedigree: We have established a new global standard for transparency. Every watch is assigned a grade on our proprietary 1-to-10 scale to ensure its physical condition matches the auction details.

e. Included Deliverables & Presentation:

1. Your watch is sealed in a custom Timepiece Grading Specialists protective box.
2. A personalized, watermarked TGS card with all your watch's information, along with its final grade.
3. A digital document with detailed, annotated photographs of your watch outlining their findings.

f. Expedited Certification: While other platforms can take weeks, TGS (or our approved alternative partner) aims to operate on an estimated 5-day expedited service turnaround from the date of physical receipt. This 5-day timeframe is a target estimate only and does not constitute a strict guarantee. Under no circumstances shall Serenity, TGS, or any alternative partner be held liable for any direct or indirect losses, damages, or administrative inconveniences resulting from transit, processing, or inspection delays. Delays in the verification process shall not constitute a breach of these Terms, nor shall they entitle the Buyer to a transaction cancellation, refund of the hammer price, or a waiver of the Buyer's Premium or service fees. Please note that this estimated 5-day period is in addition to the standard shipping processing times listed in Section 5.3.

2.3 Comprehensive Valuation & Appraisal Services

In addition to our premier, industry-leading authentication and grading services, Timepiece Grading Specialists (TGS) can provide comprehensive formal Appraisal Services for an additional fee. Bidders are encouraged to contact Serenity with any questions or to request these services. To ensure timely processing and avoid shipping delays, requests should ideally be made prior to the auction or immediately upon receipt of the invoice. Please note that supplemental appraisal fees are separate from the hammer price and are strictly non-refundable once the service has been initiated, regardless of the appraisal's outcome or the cancellation of the underlying sale.

3. General Bidding & Auction Terms

3.1 Binding Contract & Personal Guarantee

Every bid placed constitutes a legally binding offer to purchase. If you are the highest bidder and the bid is accepted, a contract of sale is formed, subject to inventory availability verification as outlined in Section 3.5.

a. Entity Bidding: If an entity (LLC, Corporation, etc.) places a bid, the individual executing the bid on behalf of the entity personally and individually guarantees payment and performance under these Terms.

3.2 Bidder Responsibility

Bidders are responsible for verifying the age, size, condition, and value of any Lot before bidding. Information provided by Serenity is a courtesy and does not guarantee accuracy or completeness.

3.3 Auctioneer Discretion & Right to Refuse

Serenity maintains full discretion to determine the winning bidder, resolve disputes, and set increments. Serenity reserves the absolute and final right, at its sole and complete discretion, to refuse admission or participation in any auction, to reject any bid, and to refuse to acknowledge any bidder. We reserve the right to cancel a sale or withdraw a Lot due to clerical errors, quality control failures, or technical malfunctions.

3.4 Estimates

Each Lot is given a low and high estimate representing a fair and probable auction value. Estimates are opinion only and should not be relied upon as a statement of value. Estimates do not include the Buyer's Premium or surcharges.

3.5 Wholesale Availability Policy

Serenity Gallerie operates as a high-velocity wholesale auction house with inventory moving actively across multiple dealer networks. Due to the nature of this multi-channel model, a lot may occasionally sell via a partner platform prior to the close of bidding; in these instances, Serenity reserves the right to void the lot and cancel the transaction at no cost to the bidder. To ensure full transparency, no payments are processed until inventory availability is verified post-auction. Should a winning item be unavailable, our concierge team will work to source an identical replacement at the original bid price for the winner's approval.

4. Financial Terms: Payments & Fees

4.1 Payment Deadlines & Autopay

Invoices are issued on the day of the auction. Failure to receive an invoice does not excuse payment obligations. In accordance with Section 3.5, Serenity will verify inventory availability prior to processing or requiring final payment.

a. Manual Payment: Due within three (3) business days from the verification of inventory availability.

b. Autopay: If Serenity has not been contacted to arrange payment within seventy-two (72) hours of inventory verification and final invoice notification, Serenity reserves the right to automatically charge the credit card used for registration for the full invoice amount.

4.2 Buyers Premium (BP) & Internet Surcharge

a. Buyers Premium: A Buyer's Premium will be added to the hammer price of each Lot purchased.

b. Non-Refundable Status: The Buyer's Premium is strictly non-refundable under any circumstances, including but not limited to authenticity claims, authorized returns, or order cancellations. For the avoidance of doubt, if a timepiece is rejected during the TGS or alternative approved third-party inspection process, the Buyer's Premium remains non-refundable as it covers the administrative costs of the auction and the facilitation of the third-party verification service.

4.3 Accepted Payment Methods & International Thresholds

a. Methods: Bank wire transfer, Zelle, Wise, and ACH (Limited to $10,000 per month; must clear prior to shipment).

b. Credit Cards: Credit card payments accepted via Serenity Gallerie, , and LiveAuctioneers are subject to a 3.99% surcharge.

c. International Threshold: International invoices exceeding $1,000 require payment by bank wire transfer only.

d. Duty Deposits: For select international orders, Serenity may, at its discretion, collect an estimated deposit for import duties, taxes, and shipping insurance prior to dispatch. Any such deposit shall be refunded upon presentation of official documentation confirming full payment directly to local customs authorities. Collection of a duty deposit does not relieve the Buyer of their obligations under Section 5.5(b); failure or refusal to clear customs will result in full forfeiture of the item and deposit without refund.

4.4 Volatility, Non-Payment, Partial Payments & Chargebacks

a. Precious Metal Volatility Fee: For gold/silver Lots, if payment is not received within three (3) business days, a $100 per lot, per day fee will apply beginning on the fourth business day to cover market volatility.

b. Cancellation Fees: Unpaid invoices after 3 days incur a penalty of 20% of the hammer price, the 5% internet surcharge, and a $150 administrative fee per lot.

c. Partial Payments: Partial payments made without prior written approval from Serenity do not suspend or satisfy payment obligations. If full payment is not completed within ten (10) days of the auction's close, a late fee of $20 per day per item will apply.

d. Chargebacks: Chargebacks are prohibited as a means to avoid payment. Each chargeback filed incurs a non-refundable $150 fee.

4.5 Sales Tax & Florida Tax Refunds

Serenity cannot refund sales tax once processed. Florida buyers seeking a refund must notify Serenity at support@serenitygallerie.com to receive an "Assignment of Rights to Refund of Tax" (Form DR-26A) for the Florida Department of Revenue.

5. Shipping & Insurance

5.1 Shipping: Domestic vs. International

a. Free Domestic Shipping: Serenity provides complimentary standard shipping and full insurance coverage on all eligible jewelry and watch purchases shipped within the contiguous United States.

b. High-Value Security Protocols: For security purposes, shipments valued over $500 may be held for secure customer pickup at the nearest authorized carrier facility. An adult signature is strictly required upon delivery or pickup for all high-value shipments.

c. Out-of-Contiguous U.S. & International: Destinations outside the contiguous United States, as well as all international shipments, are subject to separate logistics fees, customs handling, and bespoke insurance terms as outlined in Section 5.5.

5.2 Insurance, Shipping & Transit Disclaimer

Serenity provides free, fully insured shipping on all orders shipped within the United States. For international shipments or orders processed through Serenity Gallerie or third-party platforms (including LiveAuctioneers), insurance coverage and handling procedures may be governed by platform-provided terms and conditions. While all domestic shipments are fully insured through destination delivery, Serenity is not liable for carrier transit delays, customs holds, carrier-specific handling procedures, or environmental changes (such as pressure or temperature fluctuations) during air transit that are beyond our control once a package has been dispatched.

a. Jewelry & Gemstones: Serenity is not liable for the loss of stones, micro-pave accent loss, or structural damage to fragile mountings resulting from vibrations, sorting equipment, or handling inherent to carrier transit networks.

b. Timepieces & Mechanical Movements: Serenity is not responsible for minor disruptions to mechanical timekeeping, accuracy tolerances, internal movement calibration, or battery life occurring during transit. While items are packaged in specialized protective containers, the delicate nature of mechanical watch movements makes them inherently sensitive to motion and handling in transit.

c. Fine Art, Frames & Glass: Serenity is not responsible for transit damage to artwork surfaces, decorative frames, glass covers, or acrylic encasements regardless of cause once accepted by the carrier.

5.3 Shipping Timelines, Carrier Liability & Loss

a. Processing Timelines: Standard shipment processing time is estimated at 10 to 15 business days following full payment verification. If the optional Serenity Certified Purchase Protection (Section 2.1) or Appraisal Services (Section 2.3) are elected, Buyers should anticipate a total cumulative processing and delivery timeline of 15 to 20 business days. All processing and shipping timeframes are non-guaranteed target estimates. Carrier delays, severe weather, customs inspections, or laboratory backlogs shall not constitute grounds for order cancellation, refunds, or fee waivers.

b. Deemed Acceptance: Delivered Lots are deemed accepted in full by the Buyer unless formal written notice of a claim is submitted to support@serenitygallerie.com within fourteen (14) days of delivery receipt.

c. Carrier Acts & Omissions: Serenity is not responsible for the acts, omissions, or delays of third-party freight carriers or independent packing facilities.

d. Non-Receipt Notification: If goods are not received within thirty (30) days from the formal shipment notification date, the Buyer must notify Serenity in writing to initiate a carrier trace.

e. Transfer of Risk: Except where fully insured by Serenity under domestic delivery protocols, risk of loss and title for items pass to the Buyer upon transfer to the carrier.

5.4 Local Pickup

To maintain high-security standards, in-person pickups are strictly prohibited, except for select high-value assets by advance appointment at our Saint Petersburg, Florida fulfillment facility.

5.5 International Logistics, Duties & Forfeiture Policy

a. Separate Logistics Invoicing: International shipping costs are not included in the auction hammer price and will be billed via a separate logistics invoice. Upon full clearance of the primary item invoice, our logistics department will issue a bespoke international shipping quotation. Lots will not be released for export until the separate logistics invoice is paid in full.

b. Importer of Record & Duties Non-Payment Forfeiture: The Buyer acts as the official "Importer of Record" and bears sole and exclusive responsibility for all import duties, tariffs, Value-Added Taxes (VAT), brokerage fees, and local entry taxes imposed by destination authorities. Failure or refusal to pay required customs fees, duties, or taxes does not constitute grounds for order cancellation, delivery refusal, or a refund. If a package is delayed, held, abandoned, returned, or destroyed by customs authorities or logistics carriers due to the Buyer?s failure or refusal to pay applicable duties, taxes, or clearance fees, Serenity shall not be held responsible for the lost, delayed, or destroyed shipment. Under no circumstances will a refund, credit, or price adjustment be granted for packages lost, delayed, or abandoned due to unpaid customs duties or taxes. In the event an unpaid package is returned to Serenity, the Buyer remains fully liable for all original freight, return freight, customs penalties, and a 20% administrative handling fee prior to any re-shipment.

c. Payment Thresholds: All international shipping and logistics invoices exceeding $1,000 must be settled via bank wire transfer to ensure full insurance compliance and anti-fraud verification.

d. Regulatory & Export Limitations (CITES): Certain Lots containing restricted materials (e.g., CITES-protected exotic skins, coral, ivory) may be ineligible for export to specific international destinations. It is the Buyer?s sole obligation to verify import eligibility prior to bidding. Export or import permit denials do not excuse the Buyer from fulfilling their complete purchase obligations under these Terms.

6. Valuations: Appraisals and Estimates

Valuations provided by Serenity, whether via the catalog, supplemental materials, or third-party documents, are for reference only and carry specific limitations of liability:

6.1 No Guarantee of Value
Appraisals are prepared by independent third-party firms and are intended for reference only. Serenity does not guarantee that a Lot will realize the appraised value at auction or in any future resale. Appraisal values often reflect "Estimated Retail Replacement Value," which is typically significantly higher than the "Fair Market Value" or "Liquidation Value" found in an auction environment.

6.2 Market and Geographic Variance

Valuations are highly subjective and vary based on geography, retail vs. wholesale markets, and the specific expertise of the appraiser. Serenity is not responsible for discrepancies between appraisals provided in this catalog and any subsequent appraisals obtained by the Buyer.

6.3 No Basis for Return

Under no circumstances shall a differing appraisal or a lower valuation from a third-party jeweler, appraiser, or laboratory constitute grounds for a return, refund, or price adjustment. By bidding, the Buyer acknowledges that they are relying on their own judgment and due diligence regarding the value of a Lot.

6.4 Grading Subjectivity & Laboratories

Grading of gemstones and watches is a subjective science. Different laboratories (e.g., GIA, IGI, EGL) and grading specialists such as Timepiece Grading Specialists (TGS) or other approved alternative verification partners, may reach different conclusions regarding the color, clarity, or grade of a specific item. Serenity is not bound by a different grading opinion provided by another laboratory after the sale.

6.5 Documentation Errors

Serenity is not liable for clerical errors or omissions within third-party appraisal documents or laboratory reports. These documents are provided "as is" from the issuing authority.

7. Item Descriptions & Disclosures

By bidding, the Buyer acknowledges and agrees to the following disclosures:

7.1 Jewelry, Watches, and Art (FTC 16 CFR Part 23 Compliance)

All Lots are offered and sold "AS IS" and may exhibit signs of wear, historical repair, restoration, or modification consistent with pre-owned luxury assets. Serenity Gallerie strictly adheres to Federal Trade Commission (FTC) Guides for the Jewelry, Precious Metals, and Pewter Industries (16 CFR Part 23).

a. Lab-Grown & Synthetic Materials: Any laboratory-grown, synthetic, or man-made gemstones or diamonds will be explicitly designated in the Lot description using FTC-compliant terms (e.g., "Laboratory-Grown," "Laboratory-Created," or "[Manufacturer]-Created"). Terms such as "Natural," "Real," or "Genuine" are strictly reserved for mined, naturally occurring stones.

b. Gemstone Treatments & Enhancement Policy: Unless explicitly designated as "Untreated" or "Unheated" with an accompanying recognized third-party laboratory report, natural gemstones offered in our collections should be assumed to have undergone traditional, industry-standard enhancements (such as thermal treatment for sapphires/rubies or colorless clarity enhancement for emeralds) designed to reveal their full natural beauty. Composite, lead-glass filled, or polymer-bound stones will be identified as such and are not classified as standard treated natural stones.

c. Precious Metal Content & Fineness: Precious metal content (Gold, Platinum, Silver) is cataloged based on hallmarks, consignor documentation, or non-destructive X-ray fluorescence (XRF) testing. Plated, filled, or vermeil items are disclosed accordingly and do not represent solid precious metal content.

d. Serial Number Privacy: Serenity Gallerie may use altered, blurred, or placeholder serial numbers in public catalog listings to protect client privacy and prevent counterfeiting.

e. Post-Sale Alterations & Unauthorized Service: Serenity Gallerie is not responsible for mechanical failure, water ingress, or aesthetic damage resulting from improper user operation (e.g., over-winding manual movements, exposure to moisture/steam, or failure to secure crowns). Any attempt by the Buyer to service, disassemble, or modify a timepiece through an unauthorized third party prior to returning it to Serenity voids all inspection and refund privileges.

f. Statement of Origin & Attribution: Any reference to geographic origin (e.g., "Colombian Emerald," "Burmese Ruby," or "Swiss Made") represents a professional opinion only, derived from third-party lab findings or Consignor representations, and does not constitute a legal warranty of origin or title.

7.2 Endangered Species & Restricted Materials (CITES)

Lots containing components derived from protected flora or fauna, including but not limited to ivory, coral, tortoiseshell, mother-of-pearl, or exotic leathers (e.g., alligator, crocodile), may be subject to trade restrictions under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or domestic wildlife regulations.

a. Buyer Responsibility: It is the Buyer's sole responsibility to verify, apply for, and obtain any required export or import permits prior to bidding.

b. Non-Claim Basis: The denial, delay, or inability to obtain a CITES permit or import license does not justify the cancellation of a sale, nor does it excuse the Buyer from fulfilling their complete payment obligation under these Terms.

7.3 AI-Enhanced Imagery, Photographic Representation & Monitor Variance

Serenity Gallerie occasionally utilizes Artificial Intelligence (AI) and digital enhancement software to optimize, restore, or generate product photography for marketing and catalog purposes. While we strive to represent all Lots as accurately as possible, these digitally enhanced images are provided for illustrative purposes only.

By bidding, the Buyer acknowledges that the actual color, texture, proportions, or aesthetic details of the physical Lot may vary from its digital representation. Serenity Gallerie assumes no responsibility or liability for any visual discrepancies between enhanced imagery and the actual physical item. In the event of any conflict between the photographs and the written description, condition report, or third-party assessment (such as a TGS grading), the written documentation and the physical attributes of the Lot shall definitively govern.

8. Returns & Restocking

Except as expressly provided under the Authenticity Guarantee (Section 2) or the optional Serenity Certified Purchase Protection (Section 2.1), ALL SALES ARE FINAL. Discretionary returns are strictly at the sole determination of Serenity and require written authorization within three (3) days of delivery. Any approved discretionary return is subject to a 20% restocking fee, and the Buyer?s Premium remains non-refundable as set forth in Section 4.2.

8.1 Anti-Tampering, Movement Verification & Serial Matching

To safeguard the integrity of our inventory and protect against fraudulent component swapping, every timepiece offered by Serenity Gallerie undergoes comprehensive pre-sale archival documentation, including high-resolution photographic cataloging of internal movement serial numbers, case numbers, dial hallmarks, and major mechanical components.

a. Requirement of Physical Archival Inspection: Any item returned for inspection, repair, or an authenticity claim is subject to rigorous anti-fraud inspection by Serenity or our designated horological specialists prior to the authorization of any refund, credit, or exchange.

b. Voidance of Guarantees Upon Modification or Tampering: Any unauthorized opening of the case back, third-party alteration, repair attempt, component swapping, movement modification, or removal/alteration of internal or external serial numbers by the Buyer or any unapproved third-party watchmaker shall immediately and permanently void the Authenticity Guarantee (Section 2), Serenity Certified Purchase Protection (Section 2.1), and any right to a return or refund.

c. Discovery of Fraudulent Swapping: If an inspection reveals that internal components, movement parts, hands, dials, bezels, or external cases have been swapped, removed, substituted, or tampered with following delivery, Serenity reserves the absolute right to:

1. Deny the return and reject any refund or credit request in its entirety.
2. Retain the tampered item at the Buyer's expense until return shipping and administrative inspection fees are paid.
3. Report the fraudulent act, along with serial numbers and archival documentation, to law enforcement authorities, IC3 (Internet Crime Complaint Center), platform partners (e.g., LiveAuctioneers, ), and industry fraud databases.

9. Legal Provisions & Liability Shield

9.1 Relationship & Employee Bidding: Serenity Gallerie acts as an agent for Consignors. Employees are not prohibited from bidding and may have access to information not available to the public.

9.2 Indemnification & Limitation of Liability

Except in cases of gross negligence, the Buyer agrees to indemnify, defend, and hold harmless Serenity Gallerie and its founders, partners, directors, officers, employees, agents, and Consignors from any losses or expenses arising from the Buyer's participation or breach of these Terms.

a. Consignor Liability Cap: In no event shall the liability of a Consignor or Serenity to a Buyer exceed the hammer price actually paid for the Lot. Neither Serenity nor its Consignors shall be liable for any indirect, incidental, or consequential damage.

9.3 No Third-Party Beneficiaries

These Terms are solely for the benefit of Serenity and the Buyer. No other person or entity shall be deemed a third-party beneficiary of these Terms.

9.4 Statute of Repose

Any legal action against Serenity or its Consignors arising from a transaction governed by these Terms must commence within one (1) year of the auction date, regardless of when the issue was discovered. This one-year period is a material inducement for Serenity to accept the Buyer's bid and shall apply notwithstanding any discovery rule or contrary state law.

9.5 DMCA Notice & Copyright

Serenity respects intellectual property rights. Copyright owners may submit DMCA notices to support@serenitygallerie.com. Serenity retains all rights to its own text and photographs.

9.6 Dispute Resolution

All disputes shall be governed by the laws of Florida. The Buyer submits to the exclusive jurisdiction of the courts located in Pinellas County, Florida.

9.7 Waiver & Severability

Waiver of any condition does not affect the remaining Terms. If any part of these Terms is found invalid, the balance remains in full force.

9.8 Variations & Amendments

Serenity reserves the right to modify these Terms at any time without prior individual notice by posting updates on our website or the auction platform. It is the Bidder's responsibility to review these Terms before participating. Your continued registration, access to our services, or bidding following posted changes constitutes binding acceptance of the revised Terms. Modifications apply prospectively only and shall not retroactively affect accepted bids, finalized transactions, or active legal disputes.

9.9 Force Majeure

Serenity Gallerie shall not be held liable or responsible to any Bidder or Buyer, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Serenity's reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lock-outs, strikes or other labor disputes, telecommunication failure, platform outages, or disruptions in carrier transit networks.

10. Out-of-Auction Purchases (OOAP)

Out-of-Auction Purchase (OOAP) refers to any sale concluded outside of a live format (e.g., Buy It Now or private sale). Unless otherwise agreed in writing, all provisions of these Terms, including the non-refundable Buyer's Premium and Return policies, apply to OOAP.

11. Promotional Disclaimer

Discount codes cannot be applied retroactively. Serenity reserves the right to terminate any promotion at any time without notice.

12. Electronic Communications & SMS

By using our Services, you consent to receive electronic communications, including invoices and updates.

a. SMS Consent: By providing your phone number, you consent to receive recurring automated text messages (SMS) for account verification, password resets, and auction updates. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out.

13. Contact Information

Support: support@serenitygallerie.com
Phone: +1 (727) 351-2622
Website: https://www.SerenityGallerie.com
Social: https://www.instagram.com/serenitygallerie
Address: 333 3rd Ave N, Ste 400, Saint Petersburg, FL 33701