Online auction by Caring Transitions of NE Atlanta

Auction Terms & Conditions

1. An invoice will be generated for auction winners shortly after the auction ends.

Wait for Caring Transitions to email you a copy of your invoice! The invoice will combine all items you have won. The invoice will provide the purchase amount, the exact address for picking up your purchase, and the day(s) and hours of pick-up. If you are a registered reseller, please contact us prior to making payment so that we can adjust your invoice accordingly. A copy of your resale certificate is required for any tax adjustments (email: mdeleon@caringtransitions.com).

2. Payment must be made using PayPal.

You do not need to be a PayPal member to make payments. You may enter a credit card/debit card number or log in to your account if you have one. Payment must be processed by the payment deadline noted in our Terms & Conditions. Please *do not* pay with an “eCheck”/checking account, as that method of payment can delay the processing of funds past the payment deadline. ALL requests to pay by credit card at pick-up MUST be made *before* the payment deadline listed on your invoice and will include a 3% fee. Contact mdeleon@caringtransitions.com.

3. Two additional charges will appear on your invoice.

A 15% Buyer’s Premium will be added to the winning bid for auctions. Local sales tax will also be added.

4. Customers MUST pay for auctioned property before pickup unless other arrangements have been made.

Customers who have not paid by that date/time forfeit any claim to the property and the property may be resold or donated. Your account will be suspended if you default on payment without contacting us. Exceptions to this rule will only be made if the customer has contacted us by phone before the payment deadline to make other arrangements which are agreeable to all parties.

5. Customers MUST pick up items at the appointed time and location.

Property that has been paid for but is not picked up by the end of the pick-up period will be considered abandoned and subject to no refund. Exceptions to this rule will only be made if the customer has contacted us by phone before the pick-up period ends to make other arrangements which are agreeable to all parties.

6. Bidders MUST be prepared to lift, carry, and load purchases in their vehicle.

You may need to bring your own boxes/totes, tools, straps, dollies, etc. Bring your help and friends; you will need to carry your items to your vehicle. Items may be on multiple floors of the home, so be prepared. The team at Caring Transitions is not authorized to assist in the moving, lifting, or loading of items.

7. Everything is sold AS IS WHERE IS.

No warranties are given or implied. All sales are final. If you have questions about operational status or the item’s condition, send an email with your question prior to bidding. We test as well as we can and will state if an item is tested or untested.

FAILURE TO PAY OR PICK UP

Failure to pay for won items will result in items being resold and your name removed from our database. Unpaid bills may also be sent to collections. If you pay, but fail to pick up your items, you may be charged a $50 haul out fee to meet at a later date. Caring Transitions is under no obligation to meet special requests. These items are in the seller's home and must be cleared shortly following the scheduled auction pick-up day. If your items are not picked up by then, they will be considered abandoned, you will forfeit your right to the items, and no refund will be issued. If you have any issues paying for or picking up your items, we strongly encourage you to communicate with us as soon as possible.

If you experience an emergency or need to make alternate arrangements, please email us. All late fees will apply to any alternate pick-up arrangements.

Questions?

If at any time during the process you have questions, please contact Michael Deleon at mdeleon@caringtransitions.com or 404-640-6473. We respond quickly to inquiries, but cannot guarantee a response time of less than 24 hours.