Have a question or want to make a purchase?
Please pay attention to our "Operating Hours". We begin accepting purchase requests at 9am on Thursday, unless the item is specifically marked as available for presale (hello dining tables and pool tables). Contact us to purchase ("How To" is covered below)! Purchases are accepted in the order they are received on our end once we open our doors. It's the fairest way.
If you are looking to purchase an item or Lot: EMAIL (napervilletraders@gmail.com) or TEXT (Steve 630-306-0061) -- include your NAME, EMAIL ADDRESS, PHONE NUMBER, and LOT Numbers in your communication. If the items are available for purchase, A Square Invoice will be sent to your EMAIL address for payment (all major CC’s are accepted, no fee). Please note: you will need to pay promptly (within 2 hours of the invoice being sent) so we can mark your items as sold. Please note: We take requests in the order in which they are received on our end and understand that we typically get bombarded with calls and texts right when we open. We will communicate the status as soon as possible. If you paid for an item but the photo is still online, it has been sold to you, even if we haven't had a chance to mark it sold right away.
What if I don't want everything that is included in the lot?
Unlike in-person estate sales, we simply cannot sell every item individually; it is too time-consuming in this format and you have better things to do with your life than scroll through thousands of photos, so we group items that make sense together! If you don't want all the items, feel free to give some away, regift them, sell them at a garage sale, or donate, give to your kid's teacher or mailperson, but the price will remain the same. We made "lot" prices reasonable, considering this very issue. Thanks in advance for understanding.
Can I purchase more than one item or Lot?
Yes, of course. When you make your request ( email napervilletraders@gmail.com or text 630-306-0061) and we will keep track of what you have purchased and paid for, and you can pick all your "Lots" up at the same time (unless they are at different locations).
Pick-up Information:
• After payment is submitted, we will coordinate with you the estate sale address - We will follow up via EMAIL to get the pickup times scheduled and send along further information.
• If you purchase a larger or heavier item, delivery services are available (for an additional fee), If the item is very heavy or awkward or very large, you will need to have things professionally moved (POOL TABLES, BEDROOM SETS).
• Additionally, If you purchase an item on the last day of the sale, same day pickup will most likely NOT be available unless you are already scheduled for a pickup time.
• We will wear face coverings and require you to do the same. It goes without saying, if you are sick or have been exposed to someone sick, please do stay home or ask us about additional options. Please be advised there are no restrooms open to the public.
