Art, Books, Collectibles, Porcelain

Privacy Policy Statement

The information obtained for registration purposes is for the sole use and purpose of Frost & Nicklaus and is required to bid.

Information retained includes order details, shipping address, as well as contact information provided by the buyer when they opt in via the purchase. Shipping address and contact information will only be used to communicate with you about your order, to fulfill your order, and for other necessary/legal reasons such as inquiries or insurance claims with the shipping courier.

AUCTION TERMS AND CONDITIONS OF SALE

By submitting your bid, you agree with the Auction Terms and Conditions stated below.

ON-LINE BIDDING

We are not responsible for delay/ response time errors in on-line bidding. Therefore, online bidders are encouraged to leave bids in advance to avoid any difficulties in executing bids.

All items in the catalog are sold as described and all sales are final. We carefully review and research each item. We also seek and welcome advice from other experts. All results of our research are reflected and stated in the item descriptions; further information is not available at the time of sale. However, our statements should be considered our opinion and not a statement of a final fact or free from human error. Therefore, all sales are made on an as-is, where-is with all faults basis. Frost & Nicklaus does not make any warranties or representations with respect to these items, and neither will be responsible for the absolute correctness of description, genuineness, attribution, period, culture, age, source, origin, authenticity, or condition of any item sold. All statements, written and oral, are qualified statements of opinion only.

If an item is materially different than was described, Buyer shall have 48 hours from the date the property is received to notify us. After the 48 hour period all items are considered "as is", without recourse.

The foregoing guarantee is only valid to the original buyer. In case of a return, the item(s) must be returned in the same condition as when purchased - with tracking number and insured. No purchaser shall be entitled to any remedy, relief or damages beyond the return of the property, rescission of the sale and refund of the purchase price; and, without limitation, no purchaser shall be entitled to damages of any kind.

You acknowledge and agree that you have read our Terms of Use and Privacy Policy, which is incorporated by reference into, and made part of, this Agreement.

Frost & Nicklaus is not responsible for any variations in appearance of online photographs.

Frost & Nicklaus reserves the right to withdraw property before or during the sale, and has no liability whatsoever for the withdrawal of property. Frost & Nicklaus reserves the right to reject any bid(s).

Your bid is a contract. If you are a successful bidder, you have entered into a legally binding contract to purchase any and all items won. It is suggested that you contact the seller to resolve any issues before bidding.

All inquiries must be made in writing via e-mail either through the Liveauctioneers' message system or directly to nicklausfinearts@yahoo.com.

The values given are estimates only. Items may sell for more or less. Most of the items are vintage or antique. Please look at all pictures and read descriptions, items may have some amount of acceptable wear, scratches, nicks, missing stitches, etc.

PAYMENT

We accept debit/credit cards through Liveauctioneers payment processor or paypal - Please always include your correct ship-to address with the payment.
Domestic and international wire transfer is possible for an amount of $500.00 and up. Buyer covers bank charges/ payment processing fees. We also accept Postal Money Orders and personal/ business checks via mail.

We do not accept cashier checks or card payments over the phone. All payments need to be made in US currency.

Payment is due within one [1] day upon notification of a successful bid.
After auction has ended, Frost & Nicklaus will submit your invoice via email including the shipping costs. We are on Liveauctioneers [LA] Autopay, your card on file with LA will be charged if payment has not been received within one [1] day. In case you need a few more days to submit payment or you prefer Postal Money order or personal check payment, please notify Frost & Nicklaus per e-mail before the auction ends or when you receive the invoice - we will take you off LA Autopay.

Payments send by personal/ business check will not ship until funds clear. 1st Class mail can be very slow, therefore please notify us at nicklausfinearts@yahoo.com of any mailed check or Postal Money order to avoid an unpaid claim.

All checks or Postal Money orders must be submitted and made payable to Frost & Nicklaus, P.O. Box 1877, Petersburg, VA 23805.
In case you prefer payment via PayPal - our email is nicklausfinearts@yahoo.com

If payment is not received within one [1] day, LA Autopay has failed to collect payment and bidder has not contacted the auction house for other payment arrangements, Frost & Nicklaus has the right to submit a non-paying bidder claim to Liveauctioneers which will remain open until full payment is received.
Once dispute is submitted, item/s will be available for purchase within five [5] days of initial dispute being filed. Frost & Nicklaus does not guarantee the availability of disputed items once past the five [5] day dispute period.

We reserve the right to verify funds on personal checks. A $55.00 fee will apply to any returned checks. In some cases, we may ask buyers who wish to pay with check to provide a current letter of credit from their bank guaranteeing funds for that account. We may withhold merchandise if appropriate buyer credit has not been established per terms of this paragraph.
This will be determined on an individual basis.

We pack and ship all your items In-House using mainly the Postal Service - we Do Not Offer Pick Up or Other Shipping Arrangements. Buyer has to cover the shipping/ material costs which will be included with the invoice and need to be paid by the buyer before we ship the item/s.

All purchases must be paid for in full Including provided Shipping Costs before we ship any item. Frost & Nicklaus may at its discretion hold property until funds have cleared.

SALES TAX:

Online purchases from Frost & Nicklaus may be subject to sales tax. Please see the following for more details- https://help.liveauctioneers.com/article/502-why-am-i-being-charged-sales-tax.

Unless exempt by law, purchasers residing in the State of Virginia pay a 5.3% sales tax.

SHIPPING / HANDLING:

Estimated shipping charges after weight found in the lot descriptions [unless otherwise stated] are for the Highest U.S. zone [9 & 10] like Hawaii & Alaska [we will ship to all States!] or country zone -- they are estimates only. All other U.S. zones are ca. half or less of shipping costs provided. We will adjust shipping price with the invoice.

We combine shipping [when possible] if more than one item is purchased.

Final shipping prices will be determined and computed on individual basis after completion of the sale. Please do not pay before we add your shipping costs and e-mail your invoice including the shipping charges within 1-2 days after auction has ended.

Shipping price includes tracking number, insurance, higher valued items with signature confirmation.

Please allow 1-3 business days after receipt of cleared payment for your purchase/s to ship. We always provide the tracking number for your package to the usps.com site when the package is mailed. The US Postal web-site will send you an e-mail update on the package, and is offering the possibility to re-schedule delivery below the tracking number or make other delivery arrangements. The Postal Service also offers a 'HOLD MAIL' service - for your mail/package delivery when out of town for an extended time.

International customers - you may get more detailed tracking information on the package and add. e-mail updates by signing up at your country's Postal website.

Please make sure your Ship-to Address is Up-To-Date and Clearly Provided. We have to ship to the address provided with the payment!

If you would like to have the item shipped to a different address, please contact us immediately via e-mail with the correct information and make sure that you INCLUDE the correct Ship-To- Address With your Payment! According to PayPal and Liveauctioneers' regulations, we have to ship to the address provided with payment.

For instructions how to change any information in your account please see the "Get Help" link on Liveauctioneers main page at the bottom.

We will do our best to pack your item[s] as secure as we can to avoid any damages during the regular transport according to the US postal regulations.

Charges are for handling/shipping fees. International buyers are responsible for VAT, customs, import fees. Items will be shipped via the United States Postal Service domestically and for international shipments (no exceptions).

Sensitive items such as frames with glass, pottery, ceramics, as well as bulky items such as sculptures, etc. will require double-boxing for safe transport during shipping. Frost & Nicklaus attempts to fairly estimate shipping charges for these sensitive items in the lot description, but these are estimates only. Our invoice will contain the adjusted final shipping costs.

Damaged Package:

In the event of damage during shipping, Claim needs to be filed promptly within three [3] days of receiving item/s. If items are damaged, please keep all packing materials and boxes, re-simulating the package as received, documenting the damage by extensively photographing, filing a damage report with the shipping company [Post Office] and contacting Auction Company for further instructions. Without pictures of the item damage, the packing materials and the damage report claims cannot be processed. The buyer may file the insurance claim online or at the Post Office, using the tracking number and info on the package, and the photos of the damages on the item & package, otherwise Frost & Nicklaus will file the claim. We will explain what other information will be needed for filing claims. Claims will not be settled until the shipping company has completed its investigation. The investigation may involve buyer's actual presentation of the damaged item and packaging material to the shipping service [Post Office].

Buyer who do not wish to file claim on their damaged items or follow request by shipping company to present package/ material and damaged item to the Post Office will not receive a credit or reduction in price for their purchases if package was insured. Insurance is purchased for all shipments when available in order to cover any possible damages on item(s) which might incur during freight.

Lost Package:

The Postal Service does not consider a package as lost unless it has been 30 business days from date the package was sent within US -- international packages 60 days. Once, this time frame has passed, we will be able to file a claim and either offer a refund or a credit towards another available item from our catalog as of buyer's choice -- after the buyer has filed and submitted a Lost/stolen package report with the local Post Office and an affidavit for insurance purposes.

International bidder please keep in mind packages can take 2-8 weeks, sometimes up to three months to arrive.

! IMPORTANT NOTE for INTERNATIONAL Buyers: !

Import duties, VAT taxes, GST and charges are not included in the item price or shipping fees. These charges are buyer's responsibility. Please, do not confuse these charges for additional postage. These are fees your country may charge for importing goods.

In case buyer fails to pick up the package at customs or Post Office which will hold the package for ca. 10 days unless buyer arranged a new pick up date or has a 'hold mail' in place, and as result it is returned to sender, we will either re-ship the package while the buyer has to cover return shipping fee and the new shipping costs the Post Office will charge again, or we will issue a refund when item is received -- minus the shipping and return shipping fees. As per new Postal Regulations of 2016, "Shippers in the US will now pay return postage fees for undeliverable packages."

Frost & Nicklaus is not liable for foreign buyer's failing to pay his/her country's duties or to follow his country's regulation. Therefore, Frost & Nicklaus does not reimbursement any funds already paid in such cases.

SHIPPING TIME:

Since a third party is involved in delivering your item/s, we cannot give a guarantee that a package will arrive to a certain date. International packages have to go through at least two customs which might delay the item delivery.

Usually, Priority mail within US takes c.2-4 days; International 1st Class or Priority package c.2-6 weeks, rarely up to three months; Express mail c.5-10 business days. However, if a package takes an unusual long time to arrive, please feel free to contact us. There is also a toll free phone-number at usps.com.