MADAME ALEXANDER DOLL SPECIALTY AUCTION

NEW BUILDING LOCATION FOR WEEKLY AUCTIONS 15166 MARSH LANE ADDISON TX

HAVE QUESTIONS?
-CALL US AT 469-828-1548 OR 972-793-3432 OR EMAIL US AT TYLERGRACEAUCTIONS@GMAIL.COM

PREVIEWS AVAILABLE:
-ITEMS LOCATED AT OUR AUCTION HOUSE ARE AVAILABLE FOR PREVIEW
-MONDAY, TUESDAY WEDNESDAY THURSDAY 10AM TO 5PM WE DO CLOSE FROM 12 TO 1 FOR LUNCH.
-LOTS OF FRAGILE ITEMS AND NARROW PATHS PLEASE DO NOT BRING SMALL CHILDREN OR ANY ANIMALS WITH YOU-ANYTHING BROKEN YOU WILL BE REQUIRED TO PAY FOR
-PREVIEWS NOT REQUIRED BUT ARE STRONGLY ENCOURAGED AS ALL ITEMS ARE "AS-IS" WITH NO WARRANTIES EXPRESSED OR IMPLIED. WE TRY TO THE BEST OF OUR ABILITY TO TAKE CLEAR CONCISE PICTURES BUT WE ARE HUMAN AND SOMETIMES WE OVERLOOK A CHIP OR A CRACK
-ITEMS PLACED IN BOX LOTS MAY BE BROKEN PLEASE CONSIDER THAT POSSIBILITY PRIOR TO BIDDING ON THOSE ITEMS.
-WE LOVE BABIES AND ANIMALS BUT OUR AUCTION HOUSE IS SIMPLY NOT A GOOD A PLACE FOR THEM

CONSIGNMENTS:
REMEMBER QUALITY CONSIGNMENTS ARE ALWAYS WELCOME
-DROP OFF 25% COMMISSION OR IF YOU NEED A PICKUP WE COLLECT 35% COMMISSION
-HAVE A WHOLE ESTATE THAT YOU DONT WANT TO PACK-UP AND MOVE TO AUCTION? WE CAN COME TO YOU AND SELL YOUR ITEMS THROUGH AN ONLINE ONLY PLATFORM-LIMITING ACCESS TO THE PUBLIC AND PROVIDING A SAFER AND MORE SECURE SALE-THIS IS A GREAT OPTION FOR THOSE IN A GATED COMMUNITY OR AN HOA THAT DOES NOT ALLOW SALES OPEN TO THE PUBLIC-
-PLEASE SEND PICS OF WHAT YOU WOULD LIKE TO DROP OFF BEFORE BRINGING ITEMS
-CONISGNMENT ITEMS SUBJECT TO APPROVAL BY THE AUCTIONEER

NEED HELP MOVING?
IF YOU ARE BIDDING ON ITEMS THAT MAY REQUIRE A MOVER CONTACT CHIPS TRANSPORT SERVICE FOR A SPEEDY AND REASONABLE QUOTE-TEXT PICS OF ITEMS YOU WANT DELIVERED AND THE ADDRESS YOU NEED THEM TAKEN TO 214-923-0499 STANDARD PRICING FOR DELIVERY FROM TYLER GRACE AND WITHIN 20 MILES IS 15% OF INVOICE COST WITH A $50 MINIMUM CHARGE-ADDITIONAL SERVICES INCLUDING DISASSEMBLY, ASSEMBLY, PACKING, STAIRS, OVERSIZED ITEMS AND EXTRA MILEAGE MAY APPLY-SUBJECT TO AVAILABILITY-BEST TO SCHEDULE PRIOR TO AUCTION CLOSE-THIS COMPANY DOES NOT WORK FOR TGA AND MAY NEED ADVANCE NOTICE

PICKUP LOCATIONS:
-Please be aware of pickup location-we have many online only sales that are located at a residence and not at our Addison location.
-Auction titles help to tell where items are located, usually weekly auctions are at the auction house
however items that have a city name in the title are located in a home, these are usually one day pickups so please be aware of location and times prior to bidding.

PAYMENT:
-WE MAY OFFER UNPAID ITEMS TO THE BACKUP BIDDER IF PROVIDED AN INVALID CREDIT CARD-REPEAT OFFENDERS WILL BE BANNED FROM FUTURE AUCTIONS. BACKUP BIDDERS MAY BE CHARGED FOR ITEMS WITHOUT NOTICE PLEASE BE AWARE OF THIS POSSIBILITY WHEN BIDDING
-IF YOU CHANGE YOUR CREDIT CARD ON FILE AFTER REGISTERING TO BID HIBID DOES NOT PROVIDE US WITH YOUR NEW CARD INFORMATION-PLEASE CALL US PRIOR TO AUCTION CLOSING TO LET US KNOW ABOUT NEW CREDIT CARDS-IF ONLY A PARTIAL PAYMENT CAN BE CHARGED-ITEMS MAY BE REMOVED THAT EXCEED THE AMOUNT WE WERE ABLE TO CHARGE YOUR CARD
-WE DO NOT ACCEPT CASH-MAKE SURE PAYMENT IS CORRECT IN THE SYSTEM PRIOR TO BIDDING

COME PREPARED TO PICKUP:
-PLEASE BRING YOUR OWN HELP TO LOAD LARGE ITEMS (TOOLS, DOLLY, BLANKETS)
-BRING BAGS, BOXES OR PACKING-WE MAY NOT ALWAYS HAVE THESE AVAILABLE
-MAKE SURE YOU ARE AWARE OF THE POSSIBILITY OF STAIRS OR NEED FOR A LADDER WE TRY TO PUT UPSTAIRS ITEMS IN THE DESCRIPTION
-MAKE SURE YOU ARE AWARE OF CORRECT PICKUP ADDRESS AND DAYS PRIOR TO BIDDING,
-IF ITEMS ARE NOT PICKED UP BY SPECIFIED PICKUP DAY THOSE ITEMS BECOME PROPERTY OF TYLER GRACE AUCTIONS-NO REFUNDS PROVIDED-BY BIDDING YOU ARE AGREEING TO ALL OF THE TERMS STATED IN OUR TERMS AND CONDITIONS.
-IF BIDDING ON A "LOT" OF ITEMS BUYER MUST TAKE ALL ITEMS AND REMOVE FROM PROPERTY REGARDLESS OF THEIR DESIRE OR LACK THERE OF FOR "ALL" THE ITEMS IN THE LOT-OUR GOAL IS TO LEAVE THE HOME EMPTY FOR OUR HOMEOWNER-IF ITEMS ARE LEFT AND IT IS NOT APPROVED BY THE STAFF-WE MAY DECLINE BIDS FOR FUTURE AUCTIONS-PLEASE HELP US-HELP YOU-AND OUR HOMEOWNER!

FOLLOW THE RULES:
-ALL ITEMS ARE AS IS WHERE IS WITHOUT WARRANTY EXPRESSED OR IMPLIED AND ALL SALES ARE FINAL-MOST ITEMS ARE USED UNLESS STATED THAT THEY ARE "NEW"
-ANY DAMAGES THAT OCCUR DUE TO CARELESSNESS WHILE YOU ARE PICKING UP YOUR ITEMS WILL BE CHARGED VIA CREDIT CARD OF FILE FOR COST OF ITEM OR DAMAGED PROPERTY
-STATEMENTS MADE THE DAY OF THE SALE SUPERSEDE ALL PRINTED MATERIAL

SHIPPING:
-IF YOU NEED SHIPPING PLEASE NOTIFY US WITHIN 24 HOURS AFTER THE AUCTION CLOSING TIME,
-SHIPPING AVAILABLE $5 HANDLING FEE + COST OF POSTAGE
-SMALL ITEMS SHIPPED BY USPS THROUGHOUT THE U.S. VIA FLAT RATE BOXES
-LARGER ITEMS/FRAGILE ITEMS MAY NEED TO BE SHIPPED VIA UPS PLEASE CONTACT THEM FOR SHIPPING INSTRUCTIONS.
-WE DO NOT SHIP OUT OF THE U.S.A
-OUT OF COUNTRY BIDDERS WILL NEED TO MAKE ARRANGEMENTS/PROVIDE USA MAILING ADDRESS
-ITEMS SHIPPED TO ADDRESS ON FILE ONLY-TO PREVENT AGAINST THEFT/FRAUD
-IF ITEMS ARE PACKAGED AND PREPARED FOR SHIPPING AND CREDIT CARD ON FILE DECLINES, THERE WILL BE AN ADDITIONAL $10 HANDLING FEE FOR THE INCONVENIENCE.
-OUR SHIPPING MANAGER COMES IN ONCE A WEEK TO DO SHIPPING BUT IF SHE HAS TO MAKE ANOTHER TRIP OUT TO TRY TO CHARGE A DECLINED CARD IT ADVERSELY AFFECTS OUR SHIPPING PROCESS. SHIPPING IS USALLY DONE BY FRIDAY IF NOT SOONER, ONCE SHIPPED OUR SYSTEM WILL GENERATE AN AUTOMATIC EMAIL TO YOU WITH YOUR TRACKING INFORMATION.
-IF YOUR ITEMS REQUIRE THE ATTENTION OF UPS OR FEDEX AND ARE NOT SOMETHING WE ARE WILLING TO SHIP THEN THOSE ITEMS MUST BE PICKED UP BY UPS OR FEDEX BY TUESDAY AFTER AUCTION IS OVER OTHERWISE WE WILL CONSIDER THEM FORFEITED AND THEY WILL BE RELISTED-WE CANNOT HOLD ITEMS

NON-PAYMENT:
-PLEASE NOTE WE WORK WITH A 3RD PARTY DEBT RECOVERY COMPANY
-UNPAID ITEMS WILL BE SENT TO OUR COLLECTIONS DEPARTMENT.

PLEASE MIND YOUR MANNERS:
-WE RESERVE THE RIGHT TO REFUSE SERVICE FOR ANY REASON-BE POLITE-
-RUDE PEOPLE WILL NOT BE TOLERATED-BE A DECENT HUMAN BEING AND WE WILL RECIPROCATE
-STATEMENTS MADE THE DAY OF THE SALE SUPERSEDE ALL PRINTED MATERIAL
-AUCTION STAFF MAY BID ON ITEMS, SELLER OR SELLERS AGENT MAY ALSO BID
-PLEASE BE CAREFUL WHEN LOADING-WE ARE NOT RESPONSIBLE FOR ACCIDENTS THAT MAY OCCUR ON OR OFF OF OUR PROPERTY
-IF YOU ARE UNCERTAIN ABOUT WHEN AND WHERE-PLEASE ASK BEFORE BIDDING

SINCERELY,

TYLER GRACE AUCTIONS LLC
15166 Marsh Lane
ADDISON TX 75001
WWW.TYLERGRACEAUCTIONS.HIBID.COM
469-828-1548

ZOEY BUFFORD TDLR17641