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EstateMAX & Other People's Stuff

Rockville, MD 20852
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EstateMAX is credentialed. State of Md LLC, FBI Background and Fingerprinted, 2nd Hand Precious Metal Dealer, Insured. Since 1999, 20 Years DC Metro serving our Clients. Dozens of Reviews From Happy Clients!

WINNER of the 2017, 2016 & 2014 Angies List Super Service Award ! Read Our Angie's List Reviews Below!

WFMD Radio Interview with EstateMax, listen to learn how we work!

https://omny.fm/shows/your-frederick-real-estate-update/march-31st-2018

EstateMAX.net provides comprehensive, personalized, downsizing moving, "living estate" and estate sales, estate and property clean outs and staging for sale. We Offer an Initial No Cost Phone Consultation and On-Site ! Every project is unique. Our estate liquidation system has been developed after 20 years of experience doing just that, with 15 years of professional interior design,  project management, big box retail sales and management and specialty product sales. Call us for your no cost consultation.

Partial Reviews :

https://estatemax.net

 

12/14/2017 – James Britton

Great company to work for. Highly recommend them if you are interested in selling your possessions and not worried about the process.

Can't wait to see you at our sale. Setup was 3123.

Description of work:

Rstate sale
  • OverallA
  • PriceA
  • QualityA
  • ResponsivenessA
  • PunctualityA
  • ProfessionalismA
  • Category: Furniture - Sales, Auction Services
  • Services Performed: Yes
  • Cost: $3000
  • Work Completed Date: 11/15/2017
  • Hire Again: Yes

James Britton

11519 Seneca Forest Circle

Germantown, MD 20876

Respond to this review!

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08/28/2017 – Lee Simkins

The event was well advertised and prepped. After the sale, the house was cleared promptly for the 
house closing two days later.
  • Category: Moving, Auction Services
  • Services Performed: Yes

12504 Piedmont Road

Clarksburg, MD 20871

Service Provider Response:

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Thanks much, [Member Name Removed], it was our pleasure to help. --Steve & Laurie.

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08/09/2017 – Richard Scissors

Laurie and Steve were very professional and easy to work with. They were able to accommodate 
our request to move up the Estate Sale a week, when we found out we needed to move a week earlier. 
They were able to sell everything for more than we expected. I contacted Laurie based on EstateMax's glowing Angie's list reviews. They lived up to their reputation. After exchanging emails, a phone call, and some pictures, she came out to look at what we had to sell. Laurie explained all of the services she provides and what the cost would be. She went over the details of the contract and left us a copy for us to look at in depth. After answering several subsequent questions, we signed the contract and paid the upfront fee. Laurie assured us that we had enough items of value to make a sale worthwhile. It turns out she was right. Because we did not have any experience with Estate Sales, Laurie advised us on what items would be sellable and which wouldn't. At Laurie's request, we provided preliminary pictures, so she could put one of the more valuable items for sale on the Internet. Laurie advertised our Sale on many websites including EstateMax's own website and Facebook page, several Estate Sale sites, and Craig's List. Because we ended up supplying so many good pictures, she didn't come out two weeks before the sale to take pictures for posting online. Starting the Tuesday before the sale, Laurie and Steve came over to price all the items and display them. They are truly experts at pricing. Some items were sold for much more than we would have on our own. To address the concerns of the new home owners, they put down paper runners to protect the hardwood floors and carpet. Areas of the house that had no sale items were blocked off. The sale itself was from Friday to Sunday. As items were sold, Laurie and Steve rearranged the remaining items to improve their chance of sale. They ensured that people who bought heavy items had the means and expertise to remove them before the sale ended. After the sale, Laurie and Steve came back to the house to clean up and remove the few items that didn't sell, so they could donate the items to charity for us. Laurie then wired us the proceeds of the sale minus some administrative costs and mailed us the all of the sales and donation receipts. In addition, She mailed us valuable item that the movers forgot to pack and one item that didn't sell that we decided to keep. All in all, we were very satisfied with EstateMax and highly recommend them. Their services were well worth the fee.
  • Category: Furniture - Sales, Auction Services
  • Services Performed: Yes
  • Cost: $3500

4273 Hermitage Dr

Ellicott City, MD 21042

Service Provider Response:

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Hi [member names removed], Thank you for the glowing review. You've been exemplary clients to work with. Your beautiful brand name furniture was great to have at a downsizing sale and you were attention to detail while you packed and moved out prior to the sale really assisted me and setup and efficient process during the sale greatly appreciate your business and support and we wish you the absolute best in your new home.

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07/15/2017 – Sarah Baumert

My 7 year old son and I stopped into an estate sale that was being managed by Estatemax. As 
customers, we had a fabulous experience! We interacted with two representatives of the company. Both 
ladies were courteous and attentive, and gave us ample time to browse independently. When it was time to go, my son discovered an item that he simply loved. He did not have enough money to pay for the item, but wanted to negotiate. It was a request that I could not deny, so I led him to one of the representatives. She was charmed by my 7 year old's request and sent the home owner a message asking if he agreed to my son's offer. The offer was accepted. My 7 year old learned a great lesson, and was able to purchase a dream item. Estatemax could have ignored my son, but instead went above and beyond to help. If you are looking for this type of service, you can be sure that potential customers will be treated exceptionally.
  • Category: Auction Services
  • Services Performed: No

Hermitage

Ellicott City, MD 21042

Service Provider Response:

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Thank you. I am sure [Member Name Removed] with his vintage boy scout bugle will entertain and charm audiences for days to come. He will go far with his attitude!

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06/26/2017 – Mark Owens

Sale went smoothly. Funds were transferred per agreement. Items not sold were placed on 
consignment in their warehouse, donated to charity, or disposed of. I felt that they could have been a bit 
more organized and provided a bit more unsolicited communication throughout the process. Other than that I think they did a great job.
  • Category: Auction Services
  • Services Performed: Yes
  • Cost: $3200

10 Spring Farm Dr

Lovettsville, VA 22314

Service Provider Response:

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Hi [Member Name Removed], If there is no reason for us to contact our client during set up, sales and clean up of the job, we don't bother them. We typically discuss issues only as needed and report to the client the day or so after the sale is over, with a final sales estimate. You contacted me during the sale setup and asked how it was going, by text. I said it was going fine. If there is nothing to report, I am a person of few words and a lot of action.. I introduced you to Heart2Heart MOving who moved your stuff to your new home and brought other things back to the old home, site of the sale. They handled the prep for us with you so I thought your questions would all be covered. We handled your sale with the utmost professionalism efficiency and did everything we knew how to do to drive traffic to your secondary rural location. We handled the sale as effectively as possible and cleaned up to meet your deadline for settlement on the property. I don't know what else we could have done to satisfy you in and above the requirements of our contract and to assure you a satisfied client. You brought Furniture into the sale from your fiance's house, sight unseen, that was very esoteric and not in great condition yet we included it and promoted it on all of our social media sites before, during the sale weekend and continue to promote all of the pieces we brought back to the warehouse for further liquidation on an ongoing basis. We will be in touch as things sell. Thank you for your business .

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06/22/2017 – Virginia Manzione

From beginning to end, this was a professional job! Laurie and Steve answered all of my questions 
(as I had not done this before, there were many), and were very patient with me! They showed up when 
they said they would, and took care of the house as if it was their own. We were on a very tight timeline, as a buyer for the house wanted to close more quickly than I was ready to. The sale went well, and the clean out was done right before the buyer's last walk-through. The buyer and his realtor were very impressed with how clean the house was. I would use this company again!
  • Category: Auction Services
  • Services Performed: Yes
  • Cost: $3700

136 Old Forest Circle

Winchester, VA 22602

Service Provider Response:

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Thank you [Member Name Removed]. We appreciate your trust and your positive words. If you ever do have to handle one of these again or when you decide to downsize we welcome your call thanks a lot

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05/22/2017 – mary larson

I had an extremely similar experience to another person who wrote a review. We spoke with them 
and there were some things in the contract they sent that I wasn't comfortable with. A woman tried to 
bully me into signing the contract. I found them to be very pushy. One of their sales reps, Steve, tried to friend me on Facebook through his personal page and his personal page and postings made me extremely uncomfortable so I decided not to go with them. I sent them a text telling them we would not be proceeding. I immediately received a barrage of escalating and angry texts and phone calls insisting I sign the documents and give them the job. I explained that I found them unprofessional and wasn't interested in working with them. Steve proceeded to text me saying that "I was crazy, a wacko, a crazy bird, I didn't know what I was doing", and despite me telling him repeatedly and politely the conversation was over, we would not be using them, he persisted. He threatened to slander me on social media. I finally said that all of his text messages would be documented and that if he continued with his course of action, either privately or publicly, I would contact my attorney regarding a defamation of character and slander suit. I then blocked him from my phone. This guy frightened me.
  • Category: Auction Services
  • Services Performed: No

12820 Westside Rd

Manassas, VA 20112

STATUS PENDING

Service Provider Response:

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Miss [Member Name Removed], These accusations are completely bogus. Because of the sudden spiral downward of our interaction yesterday, after you had given us the go ahead- you said you were ready to sign my contract- AFTER I SENT YOU A DOCUSIGN AGREEMENT, that you asked for and I followed up with you to see if you had any questions, you changed your mind. I believe you are a set up from a competitor looking for information, and anxious to steal my co tract. In fact, we had three very good , positive go-forward conversations over the phone- both you and Steve and I talked. Yesterday when I called you to ask if you had any questions about the contract I sent you you said you were no longer interested. When I asked you why you said it's because I tried to friend you on Facebook. I clearly explained to you that if I did friend you on Facebook which I do often to make new Facebook friends-it's simply because it's our way of inviting you to look into our pages which we use to advertise estate sales extensively. Per your request I had sent you my contract which is a boilerplate- simple no fuss, black and white agreement. As I had explained and all of oyr Angies List reviews testify to- our services are personalized per client. Any concerns of yours, in addition to those we already discuss could have been talked out and negotiated. The Facebook paranoia is absolutely the strangest response I've ever gotten through a potential client and just really an excuse to squirm out of the deal and steal my contract. I stick by my assertion that you are working for a competitor- this was a setup from the beginning - were never a real potential client and completely bogus.

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05/10/2017 – Ellen Abromavage

We are very please how everything worked out for us. Everything was done in a timely manner and 
the communication was excellent. We were in a tough situation where my parents home was not near us 
kids and there was a pending sale of the house. We needed to clear out the house as well as remove the items we wanted to keep. They worked with us to coordinate everything. EstateMax photographed and took video of the auction items and promoted the sale. After the sale they donated items and took the rest the dump for us. We are very happy with their services.
  • Category: Auction Services
  • Services Performed: Yes

9413 Falls Bridge Ln

Potomac, MD 20854

Service Provider Response:

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Thank you [Member Name Removed] and [Member Name Removed], We appreciate the positive feedback! Thank you for putting your trust in EstateMAX. It means everything to us as a small business. Laurie and Steve

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Our Testimonials

Review Date: March 31, 2016
Member: Richard Culp
4817 Bayard Blvd
Bethesda, MD 20816
Categories: Auction Services
Home Staging
Moving
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: March 30, 2016
Hire Again: Yes
Approximate Cost: $800.00
Description Of Work: I hired EstateMax to remove remaining items from my mother's 2 br condo after she moved to a small 1br assisted living facility. EstateMax provided moving, consignment, and donation services. They moved all items, both furniture and boxed dishes, etc., to their facility, inventoried the items, donated to charity items not appropriate for sale, and then placed the remaining times on consignment sale at their facility. As of 3/30/16, EstateMax has provided receipts for the donations and about $380 from the consignment sale, which is on-going. We expect to receive addition funds from the consignment sale.

Member Comments: The process has been very smooth. We paid about $800 in upfront fees to cover the move and initial inventory. We receive 50% of the consignment sale. Thus far, we have received about $380.
This was a major life transition for my mother and our family. We spent a great amount of prep time to prepare for the transition, distributing items to family members and disposing of clearly unusable items. EstateMax has been a one-stop solution to clearing the condo. They very efficiently provided moving services and they are taking care of the consignment sale at their site. This allowed us to move quickly to prepare the condo for sale. (We did not want to have an on-site sale because of the logistics involved.)

Share on Band of Neighbors: Yes
Company Response: It was our pleasure and the sales are ongoing. Thank you.
R. CulpMarch 2016
Member: Marie V Melchiori
19350 Magnolia Grove Square Unit 409
Lansdowne, VA 20176-8492
Categories: Auction Services
Moving
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: September 11, 2015
Hire Again: Yes
Approximate Cost: $3,500.00
Home Build Year: 2005
Description Of Work: Arranged and priced items for sale. We moved from a house where we had lived for almost 50 years into a condo. There were a lot of items that we were not taking with us. Laurie and Steve conducted a 3 day estate sale, donated items that couldn't be sold, and took items to their consignment shop.
Member Comments: Laurie and Steve did what they said they would do. Items that were not sold were left in the house and they did not need to clean it out since it was a knock down. There are still items at their consignment shop and I just received a small check via PayPal.
Share on Band of Neighbors: Yes
Company Response: [member name removed], Thank you for your trust. Your house was chock full of great smalls and some nice vintage and antique furniture. We moved as much as possible over the three days. Your consignment items are at O.P.S.MY consignment warehouse in Frederick Md. It's a liquidation center where everything is sold at 50% and 75% off the estate sale tagged prices.

Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
M.MelchioriOctober 2015
Review Date: September 15, 2015
Member: Mark Hanson
35 Kerry Ln
EASTHAM, MA 02642
Categories: Auction Services
Furniture - Sales
Moving
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: August 21, 2015
Hire Again: Yes
Approximate Cost: $3,500.00
Description Of Work: Provided services to prepare furniture, clothing, household items for in-home estate sale and move to consignment or charity items not sold, including pre-sale publicity, and conduct all aspects of estate sale over three weekend days.
Member Comments: Candid, professional initial meeting to discuss and agree on contract. Lengthy review and photo shoot of all furniture, clothing, household goods (smalls) to be sold. Posted numerous photos in appealing way to website and numerous linked sales and auction sites in advance to drive attendance. Lengthy staging session to price and arrange all items a few days before the sale started. Totally professional operation of sales time for three weekend days, including control and monitoring of visitors. Professional and timely move out of remainder of furniture, clothing and smalls that did not sell to showroom for consignment sale, and charity. Regular, clear communications. Prompt follow up and wrap up with sales records and payment of proceeds. All went well. Sale was successful, although late August weekend may have reduced buyers, but that timing could not be altered. LOTS of traffic through the house indicated very successful effort to drive attention and attendance through the various web sites to which EstateMax posts.. The staging for the sale was great, attractive and appealing, and the team changed staging appearance as weekend continued. Would retain the team again. Laurie and Steve, and others from EstateMax were a pleasure to work with and thoroughly professional in their approach to this service and performing.
Share on Band of Neighbors: Yes
Company Response: [Member Name Removed] thank you very much for a great review it was wonderful to get to know you and support you in your transition. Your furniture was really high quality very nice and we're happy to have the leftovers ,so to speak , at Other Peoples Stuff to sell and will keep in touch with you on a monthly basis with a check. Thank you so much and best of luck with your contemporary house renovation- it sounds very exciting!

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW
How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Clear, frequent communication

What surprises came up during the course of the work? We could not be completely out of the house, but EstateMax helped deal with that so it served our interests and didn't hurt the sale or impede EstateMax.

What words of advice would you give other members considering this contractor? Think about the timing of the sale if possible to maximize local attendance.

What words of advice would you give this contractor? I cannot think of advice to offer, or changes to suggest.
M. HansonSeptember 2015
Review Date: September 12, 2015
Member: Marc Mayerson
, 20852
Category: Auction Services
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: August 17, 2015
Hire Again: Yes
Approximate Cost: $8,000.00
Description Of Work: The company provided a one-stop-solution for selling or ridding ourselves of furniture and other items from our former home. The company organized and advertised a sale of items and donated on our behalf the remainders, leaving the house absolutely empty and broom clean for the purchasers of our home.
Member Comments: The company are totally professional, super organized, and completely dedicated. I left the house with one week before the buyers took ownership, walking out the door and leaving furniture, household items, clothing, etc. in situ. Everything was sold or donated and the house totally emptied for the new owners. A huge undertaking that caused us no exertion and resulted in our receiving a net proceeds check. In other words, we dumped all this stuff on EstateMax and got paid for the privilege of doing so!

Finding and hiring EstateMax was one of the best things I did in moving from a home we had occupied for 15 years. Lauire Zook and Steve Berryman offer a fantastic service, strive to achieve fair pricing of the items sold, and take care of absolutely everything. We could not be more satisfied, and we give our unequivocal endorsement for luxury homeowners moving, downsizing, or dealing with an estate.
Share on Band of Neighbors: Yes
Company Response: Hi [Member name removed], Thank you for the stellar review. It was our privilege to handle this project for you and your family!
M. MayersonSeptember 2015

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Our Consignments

Interested in consignments? We have consignment information available.